Sales Process Simplified

Galtee Group's bespoke product range, highly esteemed for its quality and design, faced challenges in meeting market demand due to labour-intensive and error-prone manual order management. This inefficient process hindered growth, increased costs, and jeopardised timely delivery and personalised service.

Recognising the need for transformation, Galtee embarked on a significant digital initiative to enhance operational capabilities and secure their market position.

To scale their bespoke operations, Galtee Group initiated a digital transformation guided by our comprehensive strategy. This involved a thorough assessment of existing processes, identification of inefficiencies, and targeted digital interventions.

Together, we implemented a custom order management and product configuration solution, tailored to Galtee's specific needs and integrated with Microsoft Business Central. This reimagined system automated and streamlined tasks, reducing human error and enhancing the efficiency of the production cycle.

The strategy not only improved operational efficiency but also laid the foundation for a digital infrastructure supporting real-time analytics, positioning Galtee at the forefront of innovation in the bespoke manufacturing industry.

The digital transformation initiative, guided by a comprehensive digital strategy, not only achieved immediate improvements but also laid a foundation for sustained progress:

Lead Times: The bespoke order management system, a key part of the digital strategy, reduced lead times from X to Y, enhancing customer satisfaction and boosting Galtee's responsiveness to the market.

Cost Per Order: Automation in the order management process, driven by the digital strategy, cut the cost per order from X to Y, improving operational efficiency, lowering costs, and increasing competitiveness for new business.

Order Accuracy: The precision-engineered order management system improved order accuracy from X to Y, reducing returns and strengthening customer trust, reinforcing Galtee's reputation for reliability and quality.

Perhaps one of the most significant benefits of the digital strategy was the clarity it provided for Galtee's digital journey, outlining steps for current digitisation and setting a path for future advancements.

We established a scalable framework, allowing Galtee to evolve with emerging technologies and market demands, positioning them to innovate and lead in their industry.

This strategic foresight ensures ongoing digitisation efforts, transforming Galtee towards continuous growth and efficiency.